Q What types of fiber optic communication equipment do you offer?
A
We provide a wide range of fiber optic communication equipment including fiber optic cables, transceivers, connectors, and switches.
Q Can you customize products based on specific requirements?
A
Yes, we offer customization services to tailor our products to meet the specific needs and requirements of our customers.
Q What is the typical lead time for orders?
A
The lead time for orders may vary depending on the product and quantity, but typically ranges from 2-4 weeks. For urgent orders, please contact our sales team for expedited options.
Pre-Sales Inquiries
Q Do you provide installation services for your equipment?
A
We do not offer installation services, but we provide detailed installation guides and technical support to assist customers in setting up and using our equipment.
Q What is your warranty policy?
A
We offer a standard warranty on all our products, typically ranging from 1 to 3 years depending on the product. Our warranty covers manufacturing defects and malfunctions under normal use conditions. Customers can refer to our warranty policy for more details or contact our support team for assistance.
Kunshan Kewei Fiber Communications Equipment Co., Ltd (opticwave)Was established in 2014. It is a high-tech communications enterprise specializing in the development, manufacturing and network engineering services of optical fiber components and network products.
